Imani Munyaka’s research concerns the usability of information security and privacy features on mobile phones and other computing devices. Her work focuses specifically on inclusivity, especially for traditionally underserved populations. She employs a mix of qualitative and quantitative methods to achieve the required depth of understanding. For example, Professor Munyaka has repeatedly shown that the user interface designs and technical implementations of critical mobile applications don’t enable underserved populations to take informed actions.  She has also shown that, by including these communities in the design process, better designs are possible at low cost.